Privacy Policy
Last updated: April 1, 2026
This Privacy Policy describes how Lot Calc ("we", "us", "our"), operated by Serhii Romanovskyi, a sole proprietor registered in Ukraine, collects, uses, and protects your personal information when you use our Service. By using Lot Calc, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Account Information
When you create an account, we collect your email address and a hashed version of your password. We may also collect your name if you choose to provide it.
Payment Information
All payment processing is handled by Paddle.com, our Merchant of Record. We do not store your credit card numbers, billing address, or other sensitive payment details directly. Paddle provides us with transaction identifiers, subscription status, and basic billing metadata necessary to manage your subscription.
Usage Data
We may collect information about how you access and use the Service, including your IP address, browser type, operating system, pages visited, and the dates and times of your visits. This data helps us improve the Service and diagnose technical issues.
License & Download Data
When you download and activate Lot Calc software, we record the download event and license validation requests to manage your subscription access and prevent unauthorized use.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the Service
- Process your subscription and manage billing
- Send you transactional emails (account confirmation, password resets, subscription updates)
- Respond to your support requests
- Validate your license and manage software access
- Detect and prevent fraud or unauthorized access
- Comply with legal obligations
We process your personal data based on the following legal grounds: performance of a contract (to provide the Service), legitimate interests (to improve and secure the Service), and compliance with legal obligations.
We do not sell your personal data. We do not use your data for advertising. We do not share your data with third parties for their marketing purposes.
3. Third-Party Services
We use the following third-party services to operate Lot Calc. Each processes data as necessary to provide their respective functions:
- Paddle.com — Payment processing, billing, invoicing, and sales tax/VAT as Merchant of Record. Paddle Privacy Policy
- Vercel — Web hosting and application deployment. Vercel Privacy Policy
- Neon — Database hosting for account and subscription data. Neon Privacy Policy
- Resend — Transactional email delivery (account verification, password resets, subscription notifications). Resend Privacy Policy
- Upstash — Rate limiting and caching to protect the Service from abuse. Upstash Privacy Policy
4. Data Retention
We retain your account data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes (e.g., fraud prevention, compliance with legal obligations).
Usage logs and analytics data are retained in anonymized form and may be kept indefinitely for statistical purposes.
5. Your Rights
You have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Request correction of inaccurate personal data
- Deletion — Request deletion of your account and personal data
- Export — Request a portable copy of your data
- Objection — Object to certain types of data processing
To exercise any of these rights, contact us at support@lotcalc.com. We will respond to your request within 30 days.
7. Security
We implement industry-standard security measures to protect your personal data, including encrypted data transmission (HTTPS/TLS), hashed passwords, and secure server infrastructure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
If you become aware of any security breach affecting your account, please contact us immediately at support@lotcalc.com.
8. Children's Privacy
The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 18, we will take steps to delete that data promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you by email or through the Service.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.
10. Contact Information
Lot Calc is operated by Serhii Romanovskyi, a sole proprietor registered in Ukraine, who acts as the data controller.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@lotcalc.com.